Case Management

What is Case Management?


Case Management is the process of assessing, planning, coordinating, and monitoring services to achieve specific family goals.

 

The Case Manager looks at each component of the family life in relation to the child with special mental health needs: family dynamics and support system, financial, housing, transportation, medical, therapeutic, legal, educational, social and recreational.

 

A Case Manager then helps you define your family’s goals in each component; then the Case Manager works together with you to achieve them, by helping you connect with resources, by advocating for you, and by creating community and school teams to address the child’s needs.

 

What will the Case Manager do for me and my child?


  •  Develop a partnership with the parent/family, the school, and other agencies/service providers
  •  Use a strengths-based approach to build on the child’s assets rather than trying to “fix” something that is “wrong” with the child
  • Accompany child (and provide transportation, if it is a barrier) to doctor and therapist appointments, and other important meetings 
  • Advocate for the family to get services they need (at IEP meetings, with school districts, in front of the clinical committee, etc.) 
  • Get the child involved in meaningful activities that will improve his/her social interaction and relationships with peers 
  • Teach and build the older child’s skills in caring for his/her own needs to help him/her gain independence (budgeting and financial literacy, finding an apartment, cooking meals, etc.) 
  • Provide education and support to parents/guardians to strengthen relationships within the family 
  • Provide information to the family about community resources/services, linking them to resources, and helping them overcome barriers 
  • Assist family with accessing crisis intervention and stabilization services when appropriate 
  • Assist older children with transition planning (next steps after graduating high school, leaving foster care or residential placement, etc.)

 

 

 How does my child become involved with case management?

 

1.   Students with high needs are referred by Excel Academy staff members

2.   The case manager looks over the referrals and prioritizes needs

3.   Case manager identifies the highest-needs referrals, then makes phone calls to those parents/guardians to explain case management services and get permission to do an assessment

4.   Case manager completes assessment at the child’s home, school, or wherever is most convenient for the family

5.   If case management services are indicated, the case manager will meet with parent/guardian to go over the consent for treatment, develop Individual Service Plan (ISP), and schedule the first meeting with the child

 

6.   The case manager will meet with child in the home or community approximately once per week, at the family’s convenience, to address the child’s needs and work toward the family’s goals

 

 

 

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